MTN Customer Care Number in 2024 [How to contact MTN]

MTN Customer Care Number in 2024: How to Contact MTN

MTN is one of the leading mobile network operators in Africa, with a strong presence in several countries across the continent. As a customer, you may need to contact MTN’s customer care team for various reasons, such as seeking assistance with a technical issue, inquiring about a bill, or providing feedback on the company’s services. In this blog post, we will provide you with the most up-to-date information on how to contact MTN’s customer care team in 2024.

MTN Customer Care Channels

MTN offers several channels through which customers can reach its customer care team. These channels include:

  • Phone calls
  • Email
  • Social media
  • Live chat
  • Mobile app
  • Physical stores

 MTN Customer Care Number in 2024

MTN’s customer care numbers are toll-free and can be accessed from any phone within the country of operation. Customers can call the number and follow the prompts to speak with a customer care representative or use the automated system to resolve common issues. below are MTN contact number

Calling MTN Customer Care:

  • Nigeria:
    • 180: This is the dedicated customer care line for general inquiries.
    • 217: This number is specifically for broadband-related issues.
  • South Africa:
    • 083 912 3000: This toll-free line is available for general inquiries.
    • 011 912 3000: This is the alternative contact number for general inquiries.

 Contacting MTN Customer Care Through Email

If you prefer to contact MTN’s customer care team through email,  When sending an email, be sure to include your name, phone number, and a detailed description of your inquiry or issue. This will help the customer care team respond to your message more efficiently. you can send an email to with the details of your complaint

Contacting MTN Customer Care Through Social Media

MTN is active on several social media platforms, including Facebook, Twitter, and Instagram. Customers can use these platforms to reach out to MTN’s customer care team by sending a direct message or posting a comment on one of the company’s posts. Be sure to include your name and phone number in your message so that the customer care team can assist you more effectively.

You can access Zigi from; Telegram – Facebook Messenger – WhatsApp – +234 903 300 0001 or

Contacting MTN Customer Care Through Live Chat

Many MTN websites offer a live chat feature that allows customers to connect with a customer care representative in real time. To use this feature, simply visit the MTN website and look for the live chat icon or link. Follow the prompts to initiate a chat session and provide your name and phone number when prompted. The customer care representative will then assist you with your inquiry or issue.

 Contacting MTN Customer Care Through Mobile App

MTN offers a mobile app that allows customers to manage their accounts, pay bills, and contact customer care from their mobile devices. To use this feature, simply download the app from your device’s app store and log in using your MTN account credentials. From there, you can access the customer care feature and initiate a chat session or call the customer care number directly from the app.

Contacting MTN Customer Care Through Physical Stores

Finally, customers can also visit an MTN physical store to speak with a customer care representative in person. To find an MTN store near you, simply visit the company’s website and use the store locator tool. Be sure to bring any relevant documentation or account information with you when visiting the store


In conclusion, contacting MTN customer care is simple and convenient thanks to the various communication channels available. Whether you choose to call the MTN customer care number, use live chat support, send an email, or reach out via social media, rest assured that help is just a few clicks or taps away. By leveraging these contact options effectively, you can resolve any issues or questions you may have regarding your MTN services promptly

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